Terms

Effective Date: 25/12/2024

Welcome to PinDuoDuo Lao! These Terms and Conditions outline the rules and regulations for using our platform and services. By accessing or using our website and app, you agree to comply with these terms. Please read them carefully.

1. Acceptance of Terms

By using PinDuoDuo Lao, you agree to these Terms and Conditions. If you do not agree, please do not use our platform.

2. Services Provided

PinDuoDuo Lao offers a platform to purchase goods from various sellers. We act as an intermediary to facilitate transactions between buyers and sellers.

3. User Accounts

  • Eligibility: You must be at least 18 years old to create an account and use our services.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
  • Accuracy of Information: You must provide accurate and complete information when creating an account. Misuse or fraudulent information may result in account termination.

4. Ordering and Payment

  • Placing Orders: All orders placed through PinDuoDuo Lao are subject to availability and confirmation by the seller.
  • Payment Methods: Payments must be made through the accepted methods specified on our platform.
  • Order Cancellation: We reserve the right to cancel or refuse any order for reasons such as fraud, incorrect pricing, or other issues.

5. Shipping and Delivery

  • We work with trusted logistics providers to ensure timely delivery of your orders. However, delays may occur due to circumstances beyond our control.
  • Any shipping costs, taxes, or customs duties will be clearly displayed during the checkout process and are the buyer’s responsibility.

6. Returns and Refunds

  • Return Policy: Returns are subject to the seller’s policy. Please review the product’s return terms before making a purchase.
  • Refunds: Refunds will be processed once the returned product is inspected and approved by the seller. Processing times may vary.

7. User Conduct

When using our platform, you agree to:

  • Use the services for lawful purposes only.
  • Not engage in fraudulent, abusive, or harmful activities.
  • Not interfere with the functionality of the platform or violate the rights of other users.

8. Intellectual Property

All content on PinDuoDuo Lao, including text, graphics, logos, and software, is owned by PinDuoDuo Lao or licensed to us. You may not reproduce, distribute, or modify any content without our permission.

9. Limitation of Liability

PinDuoDuo Lao is not responsible for:

  • Any damages resulting from the use of our platform.
  • Issues related to the quality, safety, or legality of the products listed by sellers.
  • Delays or failures in fulfilling orders caused by factors beyond our control.

10. Termination

We may terminate or suspend your access to the platform at any time if we suspect a breach of these Terms and Conditions.

11. Changes to the Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. It is your responsibility to review the terms periodically.

12. Governing Law

These Terms and Conditions are governed by the laws of the Lao People’s Democratic Republic. Any disputes will be resolved in the courts of Laos.